Practical things

SIM card

Whenever you are an EU citizen or non-EU citizen you can buy a Czech Operator SIM card without any restrictions. First, you just have to decide if you would like to have a prepaid card or a tariff programme. A prepaid card is a good option for a short stay or if you are not sure if you will stay in the Czech Republic for a longer period of time. A tariff programme is tied to a certain period of time, usually 24 months.

Where to buy?

You can obtain a prepaid SIM card at a newspaper kiosk, or at the supermarket. If you would like to have a tariff programme, you will have to visit a Phone Operator’s Providers business point. These are usually based in shopping malls. Another option is to order your SIM card online. It will be delivered by the courier service along with contract documents. For accepting the delivery your ID or passport is a must. In some cases, non-EU citizens are also obliged to have their residence permit.

Which provider?

There are three main Phone Operators in the Czech Republic: T-Mobile, O2 and Vodafone. All of them have 99% mobile signal coverage of the area of the Czech Republic. There are also many smaller “virtual” providers, basically under the licence of the big three, but with cheaper prices (e.g. Tesco Mobile, Kaktus, Blesk mobil, Sazka mobil, etc.). Please note that the prices for phone calls and data are higher compared to other European countries, so you can also use your SIM card from your EU home country for calling home since there is no roaming within the EU. For international calls to Czech numbers use the dial-in prefix +420 or 00420.  

Phone Operators:

Bank account

For living and working in the Czech Republic, you will probably need a Czech bank account. Your employer may require you to have a Czech bank account for sending you a salary. Whatever your reasons, opening a bank account is very easy and many banks offer opening an account online with online authorisation.

How do I open bank account?

While opening the bank account, you will need 2 pieces of personal identification – ID, passport or driving licence. Also, a residence permit or student card may be required. Many banks require a deposit when opening a new account. Some banks require you to have a Czech phone number for authorisation codes.

How to choose a bank right for me?

The Czech banking sector is stable and you can choose from the big international banks to the smaller Czech banks. First, identify your needs and do a little research on your own. Almost every bank has a website in English and before visiting their branch you can set up an appointment with English speaking staff.

Additionally, if you are planning to do a lot of international money transfers double-check the price list of Czech banks. Some of them already have free-of-charge credit and debit euro payments. You can also check the offers of so-called “Neo-banks” such as Revolut, N26 or Monese.

List of selected banks:

Waste collection fee

All citizens who intend to stay in the city of Ostrava for longer than 90 days (even if they don’t have temporary/permanent residency), or have permanent residency are obliged to pay the waste collection fee. The responsibility to pay the fee is on individual residents (including children), not on the property owners.

What are my obligation?

The fee is 498 Kč per person/calendar year and is paid once a year by June 30 and can be paid by bank transfer (you will receive an email with payment details including QR code for the payment).

The payee must register for the fee within 30 days of the day on which the liability originated.  It is usually the date of the lease contract or the date of registering for the temporary/permanent residency in the city. There is an obligation to report any changes within 15 days.

How to pay?

First, you have to register. One option is to come in person to the City Hall (Prokešovo nám. 8, 729 30 Ostrava, Office number 363). It is recommended to come with a Czech speaking person. You have to prove your stay with the home lease contract or temporary/permanent residency card, and also bring your ID/passport. You will then in turn receive payment details via email.

The other option is to register via email  komunalniodpad@ostrava.cz. You will get an e-mail reply in English. You have to attach a scan of your ID/passport and scan of your home Lease Contract, or the temporary/permanent residency card. If you decide to also pay for your children, please mention their names in the email as well. Later on, you will receive payment details via email.

Recycling

In Ostrava, we really care about the environment and we separate and recycle waste. OZO, a city-owned waste management company is responsible for waste disposal and recycling. There are various waste bins close to every house in Ostrava, so you can also check the online map with the location of each container for various kinds of waste. If you are a house owner you can apply for waste separation bins at OZO.

What to separate?
  1. Green bin: mixed residual waste (non-separated waste)
  2. Yellow bin: plastics (CLEAN bottles, cups and food boxes, liquid packaging, tetra packs, bags, foils, polystyrene, CD/DVD media, cosmetics packaging) + metal packaging (cans and tins)
  3. Blue bin: paper (newspapers, magazines, catalogues and leaflets, cardboard and boxes, shredded paper, office paper, exercise books, calendars, notebooks, brochures, drawings, envelopes)
  4. Green bin in the shape of a bell: glass (jars, glasses and bottles, throw away bottles without lids and shards) 
  5. Red bin: electro waste (old or unused electrical appliances, electronics, refrigeration equipment)
  6. Brown bin: compost – biodegradable waste (fruits, vegetables, grass and leaves, withered flowers, walnut shells and wood sawdust)
  7. Textile containers: you can donate clean and dry clothes for charity purpose
  8. Collection yard: for oversized, hazardous or construction waste, big electro waste, edible oils and fats and tires. At these yards are you have to prove your city of Ostrava residency (by permanent/temporary residence card).
Bike-sharing
How it works?

A very popular way of moving around is bike-sharing. To use the Nextbike sharing service, you first download the app, then register with your name and bank card and immediately you can rent the bike via the app (Android, Apple). A registration fee of 50 CZK will be given to you as credit for the rides. There are more than 250 Nextbike stations all around Ostrava. Please just remember to always return the bikes to the “station” and not leave them lying around.

Nextbike pricing: the first 15 minutes are free of charge, the following 45 minutes cost 20 CZK, or you can prepaid a monthly tariff for 149 CZK. Also you can rent a bike for free more than once a day.

Taxi

Ostrava is included in the Liftago system. Liftago is very similar to Uber, or Bolt, but is provided by certified taxi drivers with licences.

Or you may choose the – tried and – tested drivers of City Taxi (24/7):

Phone number: 732 996 481, a car for 6 people Ford Galaxy. English and French are spoken.

National holidays

Public holidays in the Czech Republic are divided into national holidays and other holidays. Employers can require employees to work only under special conditions.

The shops of area of 200m² or more have to be closed during the following holidays: Restoration Day of the Independent Czech State, Easter Monday, Liberation Day, End of World War II, Czech Statehood, St. Wenceslas Day, Independent Czechoslovak State Day, Christmas Eve (since 12:00), Christmas Day and The Second Christmas Day, St. Stephen’s Day.

List of holidays

National and other holidays:

  • 1 January – Restoration Day of the Independent Czech State, New Year’s Day
  • Good Friday & Easter Monday – first weekend after first spring full moon (2 & 5 April 2021)
  • 1 May – Labour day
  • 8 May – Liberation Day, End of World War II
  • 5 July – Saints Cyril and Methodius Day
  • 6 July – Jan Hus Day
  • 28 September – Czech Statehood, St. Wenceslas Day
  • 28 October – Independent Czechoslovak State Day
  • 17 November – Struggle for Freedom and Democracy Day 
  • 24 December – Christmas Eve
  • 25 December – Christmas Day
  • 26 December – The Second Christmas Day, St. Stephen’s Day
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